Heathrow clearance for a goalkeeper glove importer
GEIM clarified a new importer's costs and completed customs clearance within an hour. The customer used us four times in total over three months.
New business owner | Nine boxes at about 20kg each | Asia to Heathrow
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The customer and the challenge
An individual starting a business importing goalkeeper gloves needed help understanding the cost of bringing goods into the UK. The shipment arrived at Heathrow from Asia and consisted of nine boxes weighing approximately 20kg each.
The customer found GEIM's website and contacted us after reading its information. He had been paying a forwarding agent a single combined charge without understanding the individual elements. He wanted to know what he was paying for and whether the costs could be reduced.
How GEIM helped
GEIM reviewed the costs with him and separated the individual charges so he could understand the breakdown. This identified opportunities to reduce what he was paying and gave him a clearer view of the import costs.
GEIM handled the customs clearance and helped him understand the arrangements for the shipment. The customs clearance was completed within an hour.
The result
The customer saved money and gained a clearer view of the individual charges involved in his imports.
At the time of writing, he had used GEIM four times in total over three months. Repeat use followed the initial enquiry about cost transparency and the handling of his Heathrow clearance.
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